ADDRESS
Eberhard-Fugger-Straße 21
5020 Salzburg Austria
Nairobi Kenya
CALL US
+4368864839850
CUSTOMER SERVICE
LIVE-CHAT 24 / 7
Frequently Asked Questions
Everything You Need to Know About Buying Precious Metals
What types of products do you offer?
We manufacture and sell:
Gold bars and coins
Silver bars and coins
Platinum bars
Combi bars (divisible bars for flexible use)
All products are certified for purity and authenticity.
Where are you located?
We operate from two strategic locations:
Austria – Our European headquarters
Kenya – Our East African office
This allows us to serve clients across continents with efficiency and care.
Are your products certified?
Yes. All our precious metals are:
Assayed and certified for purity (up to 99.99%)
Accompanied by authenticity documentation
Packaged securely with tamper-proof seals
Do you ship internationally?
Absolutely. We offer secure, insured shipping worldwide. Delivery times and costs vary depending on your location and order size.
Is my purchase insured?
Yes. All shipments are fully insured until they reach your doorstep.
Can I place bulk or custom orders?
Yes. We offer:
Bulk pricing for large-volume purchases
Custom minting for corporate gifts, commemorative coins, and branded bullion
Contact our sales team for a personalized quote.
What payment methods do you accept?
We accept:
Bank transfers
Mobile money (Kenya only)
Major credit/debit cards
Cryptocurrency (on request)